FAQ
Frequently asked questions
Answers about ordering, delivery, subscriptions, payments, and support.
Can I place an order now?
Yes. You can add products to cart and submit an order request. The team can then confirm availability, delivery, and payment.
What does Indee Food sell?
Indee Food starts with raw Makhana packs, Sattu boxes, one-time combos, and monthly subscription plans.
Are subscription payments active?
Subscription orders can be submitted now. Our team will confirm the plan, delivery schedule, and payment details before activation.
Where do you deliver?
Indee Food is based in Bengaluru, Karnataka. Delivery availability is confirmed after you submit an order request with your address.
How do I place an order?
Choose one-time products or a monthly plan, add items to cart, and submit your order request. The team will review and confirm the next steps.
Can I pay online instantly?
Current checkout is an order-request flow. Payment details are confirmed by the team before the order is finalized.
How does subscription renewal work?
You can choose monthly or annual renewal. Subscription requests made before the 25th apply from the coming month, and deliveries are planned during the first week of the month.
Can I cancel or pause a subscription?
Yes. Send a cancellation or pause request before the 25th of the month so it can apply from the coming month.
How fresh are the products?
The team focuses on practical, fresh Indian staples and confirms product availability before finalizing orders.
What comes inside subscription boxes?
Subscription boxes include curated combinations of Makhana, Sattu, masalas, and meal-prep essentials. Each plan card lists the included items.
Do you accept bulk orders?
Bulk order requests can be submitted through the contact page or Linktree. The team will confirm availability and pricing.
What is the refund or cancellation process?
Refunds and cancellations depend on order status, product handling, and delivery stage. Contact support with your order details for assistance.
How do I contact support?
Use the Contact page or the latest contact links on Linktree to reach the Indee Food team.
Ready to continue?
Browse one-time products or contact the Indee Food team for help with ordering, delivery, or subscriptions.